Xerox 6110MFP User Manual

Page of 104
10.3   
<Troubleshooting>
5
Lowering down the scan unit gently and slowly until it is completely 
closed. The inner cover will be closed automatically by the scan 
unit closing.
Be careful not to pinch your fingers!
If there is any resistance and the paper does not move when you 
pull or if you cannot see the paper under the scan unit, continue to 
the next step.
6
Open the rear cover.
7
If you see the jammed paper, pull it straight up. 
8
Close the rear cover. Printing automatically resumes.
Understanding display messages
Messages appear on the control panel display to indicate the machine’s 
status or errors. Refer to the tables below to understand the messages’ 
meaning and correct the problem if necessary. Messages and their 
meanings are listed in alphabetical order.
Tip
When you call for service, it is very convenient to tell the service 
representative the display message.
Message
Meaning
Suggested solutions
Toner Empty 
The color toner 
cartridge has run 
out. The machine 
stops printing. The 
arrow indicates 
which color toner 
cartridge.
Replace the color 
toner cartridge with a 
new one. See page 
9.5
Toner Low 
The corresponding 
color toner cartridge 
is almost empty. The 
arrow indicates 
which color toner 
cartridge.
Take out the toner 
cartridge and 
thoroughly shake it. 
By doing this, you can 
temporarily 
reestablish printing 
operations.
TonerSupply Err.
The machine 
received several 
papers with many 
images, and it can 
not supply the toner 
properly. The arrow 
indicates which color 
toner cartridge.
Unplug the power 
cord and plug it back 
in. If the problem 
persists, please call 
for service.
Data Read Fail 
Check USB Mem.
Time expired while 
reading data.
Try again.
Data Write Fail 
Check USB Mem.
Storing to the USB 
memory failed.
Check the available 
USB memory space.
Door Open
The front cover or 
rear cover is not 
securely latched.
Close the cover until it 
locks into place.
File Format 
Not Supported
The selected file 
format is not 
supported.
Use the correct file 
format.
Fuser Fan 
Locked
There is a problem 
in the cooling fan of 
the machine.
Open and then close 
the front cover.