Lexmark CX310n User Manual

Check if the electrical outlet is turned off by a switch or breaker.

Is the electrical outlet turned off by a switch or breaker?

Turn on the switch or
reset the breaker.

Go to step 5.

Check if the printer is plugged into any surge protectors, uninterruptible
power supplies, or extension cords.

Is the printer plugged into any surge protectors, uninterruptible power
supplies, or extension cords?

Connect the printer
power cord directly to
a properly grounded
electrical outlet.

Go to step 6.

Check other electrical equipment plugged into the outlet.

Are the other electrical equipment working?

Unplug the other
electrical equipment
and turn on the printer.
If the printer does not
work, then reconnect
the other electrical
equipment and then go
to step 6.

Go to step 7.

Turn off the printer, then wait for about 10 seconds, and then turn the
printer back on.

Are the printer and scanner working?

The problem is solved. Contact 

.

Step 1
Check the cable connections.

Make sure the Ethernet or USB cable is securely connected to the
computer and the printer.

Are the cables securely connected?

Go to step 2.

Connect the cables
properly.

Check if the file name is already in use.

Is the file name already in use?

Change the file name.

Go to step 3.

Check if the document or photo you want to scan is open in another
application or being used by another user.

Is the file you want to scan open by another application or user?

Close the file you are
scanning.

Go to step 4.

Troubleshooting

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