Lexmark CX310n User Manual
Action
Yes
No
Step 3
Clean the scanner glass and the ADF glass using a clean, lint
‑free cloth
dampened with water.
Is the scanner glass clean?
Go to step 4.
See
Step 4
Check the placement of the document or photo.
Make sure the document or photo is loaded facedown on the scanner
glass in the upper left corner.
glass in the upper left corner.
Is the document or photo loaded correctly?
Go to step 5.
Place the document or
photo facedown on the
scanner glass in the
upper left corner.
photo facedown on the
scanner glass in the
upper left corner.
Step 5
Send a print job, and then check for print quality problems.
•
From the General Settings menu, adjust the Eco
‑Mode settings.
•
From the Copy menu, adjust the Darkness setting.
•
When the print becomes faded, replace the toner cartridge.
Is the print quality satisfactory?
Go to step 6.
See
Step 6
Check the scan settings.
From the Scan screen, make sure the Content Type and Content Source
settings are correct for the document being scanned.
settings are correct for the document being scanned.
Are the Content Type and Content Source settings correct for the
document being scanned?
document being scanned?
Go to step 7.
Change the Content
Type and Content
Source settings to
match the document
being scanned.
Type and Content
Source settings to
match the document
being scanned.
Step 7
Increase the scan resolution settings for a higher
Increase the scan resolution settings for a higher
‑quality output.
Did the increased resolution produce a higher
‑quality output?
Problem solved.
Contact
.
Partial document or photo scans
Action
Yes
No
Check the placement of the document or photo.
Make sure the document or photo is loaded facedown on the scanner
glass in the upper left corner.
glass in the upper left corner.
Is the document or photo loaded correctly?
Contact
.
Load the document or
photo facedown on the
scanner glass in the
upper left corner.
photo facedown on the
scanner glass in the
upper left corner.
Troubleshooting
224