Lexmark MS312dn Laser Printer User Manual
Action
Yes
No
Step 3
a
Depending on your operating system, specify the paper size from
Printing Preferences or from the Print dialog.
Printing Preferences or from the Print dialog.
b
Resend the print job.
Are the margins correct?
The problem is solved. Contact
.
Paper curl
Action
Yes
No
Step 1
Move the width and length guides in the tray to the correct positions for
the size of the paper loaded.
the size of the paper loaded.
Are the width and length guides positioned correctly?
Go to step 2.
Adjust the width and
length guides.
length guides.
Step 2
From the printer control panel, set the paper type and weight in the Paper
menu to match the paper loaded in the tray.
menu to match the paper loaded in the tray.
Do the paper type and weight match the type and weight of the paper in
the tray?
the tray?
Go to step 3.
Specify the paper type
and weight from the
tray settings to match
the paper loaded in the
tray.
and weight from the
tray settings to match
the paper loaded in the
tray.
Step 3
a
Depending on your operating system, specify the paper type and
weight from Printing Preferences or from the Print dialog.
weight from Printing Preferences or from the Print dialog.
b
Resend the print job.
Is the paper still curled?
Go to step 4.
The problem is solved.
Step 4
a
Remove the paper from the tray, and then turn it over.
b
Resend the print job.
Is the paper still curled?
Go to step 5.
The problem is solved.
Step 5
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
its original wrapper until you use it.
b
Resend the print job.
Is the paper still curled?
Contact
.
The problem is solved.
Troubleshooting
188