Lexmark MS312dn Laser Printer User Manual
Repeating defects appear on prints
Action
Yes
No
Step 1
Measure the distance between the defects.
Check for a distance between the defects that equals:
•
97 mm (3.82 in.)
•
47 mm (1.85 in.)
•
38 mm (1.5 in.)
Is the distance between defects equal to one of the listed measurements?
Go to step 2.
1
Check if the
distance between
the defects equal
to 80 mm (3.15 in.)
distance between
the defects equal
to 80 mm (3.15 in.)
2
Take note of the
distance, and then
contact
distance, and then
contact
at
or
your service
representative.
representative.
Step 2
Replace the imaging unit, and then resend the print job.
Do the repeating defects still appear?
Contact
at
or your service
representative.
The problem is solved.
Print is too dark
Action
Yes
No
Step 1
a
From the Quality menu on the printer control panel, reduce the toner
darkness.
darkness.
Note: 8 is the factory default setting.
b
Resend the print job.
Is the print still too dark?
Go to step 2.
The problem is solved.
Troubleshooting
190