Lexmark MS312dn Laser Printer User Manual
Action
Yes
No
Step 5
Replace the imaging unit, and then resend the print job.
Do streaked vertical lines appear on prints?
Contact
at
or your service
representative.
The problem is solved.
Horizontal voids appear on prints
Leading edge
Trailing edge
Action
Yes
No
Step 1
a
Make sure your software program is using a correct fill pattern.
b
Resend the print job.
Do horizontal voids appear on prints?
Go to step 2.
The problem is solved.
Step 2
a
Load the specified tray or feeder with a recommended type of paper.
b
Resend the print job.
Do horizontal voids appear on prints?
Go to step 3.
The problem is solved.
Step 3
a
Redistribute the toner in the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
2
Firmly shake the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.
3
Reinstall the imaging unit, and then the cartridge.
b
Resend the print job.
Do horizontal voids appear on prints?
Go to step 4.
The problem is solved.
Step 4
Replace the imaging unit, and then resend the print job.
Do horizontal voids appear on prints?
Contact
.
The problem is solved.
Troubleshooting
198