Cannon 3035 User Manual

Network Connection Problems and Remedies

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Remedy

Check the following:

•

If the dial-up router does not have to send packets via broadcast, change the 
router settings to ensure that it sends packets via a method other than 
broadcast. If dial-up router has to send packets via broadcast, check that the 
settings are correct. 

•

Check that the file or mail server's host name or IP address set on the 
machine is correct.

•

If you attempt to access a device on the network to which the machine is 
connected, with the DNS server on an external network, set the destination 
using an IP address, not a host name.

•

If information about a device on an external network is set on the DNS server 
on the network to which the machine is connected, check the settings.

Detailed information concerning the machine cannot be set or browsed using the Remote UI 
or utility.

 

Cause 1

The IP addresses of computers on which the Remote UI or utility is used are not 
allowed in <Setting/Browsing Range> in [IP Address Range Settings].

 

Remedy

If the settings for <Setting/Browsing Range> in [IP Address Range Settings] do 
not permit the IP address of a computer on which the Remote UI or utility is 
used, you cannot specify machine setting items or browse information on the 
machine.
Check the settings for <Setting/Browsing Range> in [IP Address Range 
Settings]. (See step 12 in "TCP/IP Settings," on p. 3-3.)

 

Cause 2

<Use SNMP v. 1> or [Enable Dedicated Port Settings] is set to 'Off'.

 

Remedy

Set <Use SNMP v. 1> and [Enable Dedicated Port Settings] to 'On'. (See 
"Communication Environment Setup," on p. 2-11.)

 

Cause 3

The SNMP community name does not match.

 

Remedy

If you use an SNMP community name different from the one stored in the 
machine to access the machine from a utility, the utility will not detect the 
machine. In this case, check the SNMP community name. (See 
"Communication Environment Setup," on p. 2-11.)