Cannon 3035 User Manual

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Printing Problems and Remedies
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Printing Problems and Remedies
This section describes how to resolve basic printing problems.
Unable to Install a Driver (TCP/IP Network)
 
Cause
The IP address of the computer in which a driver is to be installed is not 
permitted by the settings for <RX/Print Range> in [IP Address Range Settings].
 
Remedy
If you want to use IPP for printing and the IP address of the computer in which a 
driver is to be installed is not permitted by the settings for <RX/Print Range> in 
[IP Address Range Settings], the driver cannot be installed successfully. Check 
the settings for <RX/Print Range> in [IP Address Range Settings]. (See step 12 
in "TCP/IP Settings," on p. 3-3.)
Unable to Install a Driver (NetBIOS Network)
 
Cause
The IP address of the computer in which a driver is to be installed is not 
permitted by the settings for both <RX/Print Range> and <Setting/Browsing 
Range> in [IP Address Range Settings].
 
Remedy
If you are using a NetBIOS network and the IP address of the computer in which 
a driver is to be installed is not permitted by the settings for both <RX/Print 
Range> and <Setting/Browsing Range> in [IP Address Range Settings], the 
driver cannot be installed successfully. Check the settings for both <RX/Print 
Range> and <Setting/Browsing Range> in [IP Address Range Settings]. (See 
step 12 in "TCP/IP Settings," on p. 3-3.)
Unable to Print from a TCP/IP Network
 
Cause 1
The machine and cable are not properly connected.
 
Remedy
Turn OFF the machine's power switches, check that the machine is connected 
to the network using the proper cable, and then turn them ON. (See 
"Connecting the Machine to a Computer or Network," on p. 2-3.)
 
Cause 2
TCP/IP network is not properly set up.
 
Remedy
Confirm that the IP addresses are properly set up. If the IP addresses were set 
using DHCP, BOOTP, or RARP, confirm that they are operating.