Lucent Technologies 108596560 User Manual

Issue 6

December 1999

Hospitality Operations 

67

Housekeeping Staff Operations 

Although the housekeeping status codes may be defined to represent any of 
several different states, here is a suggested way to use the different housekeeping 
status codes. Note that the suggested meanings of the first four codes are the same 
whether entered from a designated telephone or from a guest room. The feature 
access codes shown are only examples.

While you are cleaning the guest rooms, you need to let your supervisor know 
where you are and the condition of the guest rooms. To perform this, use the 
telephone in the room you are cleaning or a designated telephone assigned by your 
supervisor (in the laundry room, for example). You do not have to say anything — 
you enter the numbers that your supervisor will give you. Each of the numbers has 
a specific meaning. Your message will go to a computer, and your supervisor will 
get the status later.

To update your work status from a guest room, perform the following:

1. Using the telephone in the guest room, pick up the handset and enter the 

status feature access code that corresponds with your current status. For 
example, if you check the room and it needs cleaning, press the 

3

 button, 

then press the 

1

 button.

2. If you hear another dial tone, enter your identification code (a 1- to 6-digit 

number). Once the code has been accepted, you will hear confirmation tone 
(a 3-burst tone). Hang up the handset and continue with your work.

You should wait until you hear a confirmation tone to ensure 
that the update was accepted by the system. It may take up to 
40 seconds to hear the confirmation tone.

31

21

Needs cleaning

32

22

Being cleaned

33

23

Clean

34

24

Needs plumber

35

N/A

Needs inspection

36

N/A

On hold for repairs