Mitel 5324 User Guide
Making and Answering Calls
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Answer a Call Waiting
The 5324 IP Phone allows a maximum of three calls waiting while you are on a call. The
5312 IP Phone allows one call waiting. New calls wait on the next free line. When a new call
arrives, you hear a call waiting tone, the name of the new caller appears, and the
corresponding Line key flashes. If all lines are busy, callers hear a busy signal.
5312 IP Phone allows one call waiting. New calls wait on the next free line. When a new call
arrives, you hear a call waiting tone, the name of the new caller appears, and the
corresponding Line key flashes. If all lines are busy, callers hear a busy signal.
To answer a waiting call:
• Press the flashing Line key of the call waiting. The current call is put on hold, and you are
connected to the new caller.
To return to the original call:
• Press the associated flashing Line key.
Calling and Called Party Display
SIP phones display the true (programmed) identity of the called/calling party rather than the
standard number/name display.
standard number/name display.