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Mitel 5324 User Guide

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Call Handling 
- 21 - 
4. Press 
▼ to navigate to the desired Call Forward option.  
5. Press 
OK to select the desired Call Forward option.  
6. Press 
REVIEW. The current forwarding destination appears. If no forwarding is 
programmed, the top line of the display is blank.  
7. For 
Call Forward No Answer option only, press OPTIONS, enter the number of desired 
rings (1 – 10) before a call is forwarded, and then press SAVE.  
8. Press 
CHANGE, and then do one of the following: 
•  To enter a URL as the destination, press URL, and then enter the URL.   
•  To enter a name as the destination, press NAME, and then enter the name.  
9. Press 
SAVE. After the information is saved, the same Call Forwarding option appears 
on the display with its new status. Note: You can disable this display using the Display 
Control section of the Feature Configuration page of the Web Configuration Tool.  
10.  Do one of the following: 
•  To return to the main menu, press EXIT.  
•  To return to the default display, press 
 (SUPERKEY).  
Enable/Disable Call Forward  
1. Press   (SUPERKEY), and then press >> until FEATURES? appears. 
2. Press 
OK. CALL FORWARDING? appears.  
3. Press 
OK. FWD ALWAYS: <current status> appears.  
4. Press 
▼ to navigate to the desired Call Forward option. 
5.  Once the desired Call Forwarding option appears, press TURNON or TURNOFF to 
enable or disable the Call Forwarding option. The Call Forwarding option and its new 
status appears on the display.  
6. Press 
OK, and then press 
 (SUPERKEY)  to return to the default display. 
Call Transfer 
You can transfer an active call to another party (one line must be free on your phone).The 
5312/5324 IP Phone supports four lines. If all lines are busy on your phone, no calls can be 
transferred. 
Note:   During a conference call, any party can perform a call transfer as long as there is one 
free line on that phone. For conference call information, see Conference Call (Three-
Way) on page 22. 
Transfer a Call to an Unconnected Third Party 
1.  While on a call, press 
 (TRANS/CONF). The call is put on hold. 
2.  Press a free Line key. 
3.  Call the party to whom you want to transfer the call, and then do one of the following: