Planar SD2020 Warranty Information
IMPORTANT NOTICE –
These terms and conditions directly affect your rights, obligations, and remedies as
an end-user of Planar products. Please read and understand your rights. Use of the Planar product
shall be considered acceptance of this warranty.
Planar SD Stereoscopic Display Family
Customer First
Customer First
™
3-Year Premium Warranty
Congratulation on your purchase of a Planar
® SD Stereoscopic Display! If you have purchased the 3-year
Premium warranty, please review this document for important information. Planar’s 3-year premium warranty
replaces the standard one year warranty with a three year Advanced Express Replacement of your Planar
Stereoscopic Display
replaces the standard one year warranty with a three year Advanced Express Replacement of your Planar
Stereoscopic Display
. Planar’s Premium Warranty is a cost-effective means of reducing the downtime, risk, and
administration associated with a non-functioning Stereoscopic Display.
Features
• Replacement display ships
• Advanced replacement
• Complimentary shipping, pick-up, and delivery
• Unlimited use of the Premium Warranty
• 24 x 7 access to online customer support
• Complimentary shipping, pick-up, and delivery
• Unlimited use of the Premium Warranty
• 24 x 7 access to online customer support
As part of this comprehensive program, in the unlikely event your Planar SD Stereoscopic Display (Product)
needs to be serviced, Planar will provide our no-charge, Customer First™ Overnight Advance Exchange.
Planar will ship your replacement Product overnight and provide a prepaid shipping label for your original
monitor to be returned. This high level of support minimizes downtime and underscores our commitment
to customer satisfaction. Please contact us at
needs to be serviced, Planar will provide our no-charge, Customer First™ Overnight Advance Exchange.
Planar will ship your replacement Product overnight and provide a prepaid shipping label for your original
monitor to be returned. This high level of support minimizes downtime and underscores our commitment
to customer satisfaction. Please contact us at
PlanarSupport@Planar.com
or call Planar customer service
(toll free) at 1-866-PLANAR-1 (1-866-752-6271
)
for complete details.
Warranty Coverage
Planar warrants its products to be free from defects in material and workmanship during the warranty period. If
a Product proves to be defective in material or workmanship during the warranty period, Planar will, at its sole
option, repair or replace the Product with a similar new or refurbished Product or refund the lesser of a prorata
share as determined by the remainder of the warranty period of the then current market price or the
depreciated value of the Product based on the purchase price if repair or replacement of the Product is not
commercially feasible.
a Product proves to be defective in material or workmanship during the warranty period, Planar will, at its sole
option, repair or replace the Product with a similar new or refurbished Product or refund the lesser of a prorata
share as determined by the remainder of the warranty period of the then current market price or the
depreciated value of the Product based on the purchase price if repair or replacement of the Product is not
commercially feasible.
1
The mirror component will be warranted for defects for 30 days.
2
The program allows for exchange of a non working unit with a comparable refurbished or new unit. The customer agrees to
retain the replacement of the Display and the customer’s non-working display shall become the property of Planar.
Title: Stereoscopic Display, 3 Year Premium Warranty
Page 1 of 4
Document Number: 990-0135-00
Rev: A