Nortel 1000 User Guide

Updating the Microsoft Outlook GUI ICB form

177

Problem solving

A problem can have more than one cause. To isolate the cause, a
knowledge of ICB operation is required. After identifying the cause,
the problem can be corrected by replacing defective cards, connecting
accidentally disconnected cables, or correcting software security problems.
The Meridian system and the ICB provide built-in self-diagnostic indicators
and software and hardware tools. These diagnostic facilities simplify system
troubleshooting and reduce mean-time-to-repair (MTTR).

Make sure that the Meridian system is operating correctly, before diagnosing
ICB problems.

ATTENTION

Refer to the following:

•

553-3011-500 - Small System Maintenance

•

553-3021-500 - Large System Maintenance

•

553-3031-500 - CS 1000S System Maintenance

•

553-3041-500 - CS 1000E System Maintenance

•

555-4001-129 - Meridian SL-100 Intelligent Peripheral Equipment
(IPE) Reference Manual

Updating the Microsoft Outlook GUI ICB form

When the ICB form needs to be updated in Microsoft Outlook, the form
needs to be updated first by the Administrator. The Administrator will then
notify users that the ICB form needs to be updated. The procedure to
publish the new form is the same as publishing the original form. See

Procedure 25 "Microsoft Outlook Administrator to publish the ICB files to
the Organizational Forms Library" (page 160)

Procedure 26 "Publishing

the ICB form in Microsoft Outlook by each Microsoft Outlook user" (page
161)

for the procedure details.

Users need to clear cache when the ICB form does not exist in Microsoft
Outlook. Follow

Procedure 32 "Clearing the Microsoft Outlook forms Cache"

(page 177)

for the steps.

Procedure 32

Clearing the Microsoft Outlook forms Cache

Step

Action