Nortel 1000 User Guide
224
Upgrades
Keycodes are not required for the following:
•
backup and restore operations
•
application patching/bug fix
Nortel Networks provides the customer with a keycode to enable installation
of any required upgrade. Enter the keycode using the Command Line
Interface from the local maintenance port on the ICB card. The keycode
is 24 characters long; enter it in three sets of eight digits each called
keycode1, keycode2, and keycode3.
of any required upgrade. Enter the keycode using the Command Line
Interface from the local maintenance port on the ICB card. The keycode
is 24 characters long; enter it in three sets of eight digits each called
keycode1, keycode2, and keycode3.
Planning for an upgrade
When preparing for an upgrade, consider the following items:
•
Always back up the site data, before beginning an upgrade.
•
Upgrades from any release require new hardware.
•
When adding the Microsoft Outlook GUI functionality, the ICB
Administrator must coordinate with the Microsoft Outlook Administrator.
Also, the user community needs to be informed.
Administrator must coordinate with the Microsoft Outlook Administrator.
Also, the user community needs to be informed.
Managing the user community during an upgrade
An important part of planning an upgrade is managing the user community.
lists items
that will impact the user community during an upgrade to ICB Release 4.
Table 57
User community upgrade considerations
User community upgrade considerations
Item
Description
BUI access
Users need to know how to reset their browser to access the ICB and when
to do that. This is required because the address they previously used in the
browser to access ICB had an extension of ICB.htm. Users need to remove
the extension.
to do that. This is required because the address they previously used in the
browser to access ICB had an extension of ICB.htm. Users need to remove
the extension.
User training
Provide users with the ICB Release 4 User Guide and information about the
following:
following:
•
Custom greeting.
•
How to access and use chairperson control.
•
How to delegate chairperson control (that is, acquire and release
chairperson control).
chairperson control).
•
Volume control. How to use the feature from the TUI or the BUI control
screen.
screen.
•
If single DN access is to be implemented, the changes to existing
conferences (that is, already booked) and future meetings need to be
communicated to the users.
conferences (that is, already booked) and future meetings need to be
communicated to the users.
Nortel Communication Server 1000/Communication Server 2100 Solution/Meridian SL-100
Nortel Integrated Conference Bridge: Service Implementation Fundamentals
NN43001-558/555-4001-135
01.02
Standard
ICB Release 4
20 June 2007
Copyright © 2007, Nortel Networks
.