Xerox 4112 User Guide
Xerox 4112/4127 Copier/Printer System Administration Guide
9-4
9. Troubleshooting
While Printing
•
When the
SMB (Spool)
is set to either
Hard Disk
or
Memory
.
If the transmitted print data size exceeded the available
amount of either hard disk or memory, the print data will not be
received.
NOTE: When the print data has exceeded the receivable size,
some computers may immediately re-transmit the print data.
When this occurs, the computer appears to be halted. Deal with
this problem by canceling the print data transmission from the
computer.
some computers may immediately re-transmit the print data.
When this occurs, the computer appears to be halted. Deal with
this problem by canceling the print data transmission from the
computer.
•
When the
SMB (Spool)
is set to
Off
.
While the machine is receiving a print request from a
computer, the machine cannot accept any print requests from
other computers.
•
When an IP address of a computer or a computer name is
changed.
When the IP address of a computer or a computer name is
When the IP address of a computer or a computer name is
changed, queries and cancel processes from the machine will
not be performed correctly. Switch the machine off and on
when there is no print data in the receiving buffer.
NOTE: Canceling print jobs or forcing the machine to print the
remaining jobs in the receiving buffer can be operated from the
control panel on the machine. For information, refer to the User
Guide, Chapter 2, the section entitled “Job Status.”
remaining jobs in the receiving buffer can be operated from the
control panel on the machine. For information, refer to the User
Guide, Chapter 2, the section entitled “Job Status.”
•
When the machine is off-line.
If a computer instructs a print job while the machine is off-line,
If a computer instructs a print job while the machine is off-line,
the machine will not receive the data and a write error dialog
will be displayed on the computer. However, when using SMB
the print data can be received from a computer while the
machine is off-line.
•
Deleting jobs.
For Windows NT 4.0, jobs can be deleted if Service Pack 4 or
For Windows NT 4.0, jobs can be deleted if Service Pack 4 or
later is installed. A write error will be displayed if the job is
deleted while it is being received. In this case,
Retry
displayed
on the error dialog is of no use.