Xerox 5500 User Guide

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There is additional technical support available. You can access infoSMART Knowledge Base, 
PhaserSMART Technical Support, Technical Support via email, driver downloads, and much 
more.

A set of Xerox links is installed in your web browser’s Favorites folder when you install the 
printer drivers on your computer. The Troubleshooting tab in your Windows printer driver also 
includes useful links.

This is the same troubleshooting knowledge base used by Xerox Customer Support. 
infoSMART Knowledge Base provides solutions for printer issues such as error codes, print 
quality, media jams, software installation, networking, and more. 

Xerox provides many resources to help you learn more about your Phaser 5500 Laser Printer. 
Use these web sites to obtain information about your printer:

To access PhaserSMART Technical Support, which 
automatically diagnoses problems on your networked 
printer and proposes solutions:

To access the infoSMART Knowledge Base (which is 
used by Xerox Customer Support staff) to find solutions 
for issues such as error codes, print quality, paper jams, 
software installation, networking, and more:

To view technical support information for your printer 
(including access to PhaserSMART Technical Support, 
Technical Support via email, driver downloads, 
documentation, videos, tutorials, and much more):

To link to a resource for tools and information such as 
interactive tutorials, printing templates, helpful tips, and 
customized features to meet your individual needs:

To order supplies for your printer: