Xerox 550 User Guide
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7
Troubleshooting
7-8
Phaser CopyStation
Printer is busy (
job source
name).
Printer is busy printing a job submitted
to it by a computer on the named
network.
to it by a computer on the named
network.
■
Wait for the printer to complete a network
printing job. If the Copy button has been
pressed, the copying process starts
automatically when the printer is free.
pressed, the copying process starts
automatically when the printer is free.
■
Press Cancel if you decide not to wait for
the other job to complete.
■
If there is no printing activity after
15 minutes, contact your system
administrator.
administrator.
Printer is idle.
Printer is not active.
■
None. The printer is ready to make
copies.
Printer is initializing.
Printer is powering up.
■
None. Wait for the printer to complete its
power-up sequence.
Printer is waiting (
job
source name).
Printer is waiting for the continuation of
a job submitted to it by a computer.
a job submitted to it by a computer.
■
Wait for the printer to complete a network
printing job. If the Copy button has been
pressed, the copying process starts
automatically when the printer is free.
pressed, the copying process starts
automatically when the printer is free.
■
If there is no progress after several
minutes, contact your system
administrator.
administrator.
RAM Address Error
CopyStation is performing a power-up
self-test and found a problem.
self-test and found a problem.
■
Call the Tektronix Customer Support
Hotline at 1-800-835-6100.
RAM Data Error
CopyStation is performing a power-up
self-test and found a problem.
self-test and found a problem.
■
Call the Tektronix Customer Support
Hotline at 1-800-835-6100.
Ready, no printer.
CopyStation has not communicated
with the printer since it was turned
with the printer since it was turned
on.
■
Wait 1 minute. This message only
indicates a problem if it appears for more
than 1 minute after the printer’s power is
switched
than 1 minute after the printer’s power is
switched
on.
■
Switch printer power
on.
■
Check the printer’s power connections.
■
Check all SCSI cable connections (refer
to Chapter 2).
■
Check the CopyStation’s SCSI address
ID for conflicts with the printer and disk
drive on the SCSI bus (refer to
Chapter 2).
drive on the SCSI bus (refer to
Chapter 2).
Reset to defaults?
Yes–Press Copy.
No–Press Cancel.
Yes–Press Copy.
No–Press Cancel.
You pressed the Cancel button twice
in succession while in the # of Copies
function.
in succession while in the # of Copies
function.
■
Press Copy to revert all settings to their
default values. Press Cancel to avoid
the reset.
the reset.
CopyStation status and error messages (cont'd.)
Message
Condition
Action required