Xerox 123 User Guide

The machine is not 
connected.

Check that the machine is 
selected in Chooser. If the 
machine is processing 
another job, the job must be 
completed before the 
machine can be connected.

Select the machine in 
Chooser.

Check that the EtherTalk port 
is activated or the machine is 
in the offline mode.

Activate the port or exit the 
offline mode.
If the machine still cannot be 
connected, contact the Xerox 
Welcome Center.

Although the machine is 
connected, the machine does 
not print.

Check that the machine is 
switched on, paper jam has 
occurred in the machine, or 
the network is faulty.

If the problem remains, 
contact the Xerox Welcome 
Center.

A message to reboot the 
machine is displayed on the 
touch screen.

Check that the EtherTalk 
function has failed.

Switch the machine off and 
on.
If the message still displays, 
contact the Xerox Support 
Center.