Quescom L900-IVR-005 User Manual

QuesCom 300, version 4.20 

Product overview

 

20 

 

•  Gateway 

- Software components information and parameters 
- Statistics 
- Gateway system events 
- Real time communication events 
- Real time GSM trunks monitoring 
- GSM signal quality monitoring 
- DSP resources monitoring 

 

ƒ  Qportal access 
 

All errors are visible through the QuesCom Management Console.  
The gateway also has an SNMP MIB and can send SNMP traps to network 

management devices if configured. 

In the case of overheating (for example due to fan failure) an audible alarm sounds 

on the device. 

 

A complete backup of all data (included the database) and whole registry can be done 

by the administrator. 

Then, a backup file (format .sfx) can be downloaded and saved as a backup on your 

computer. 

Note that a brief service interruption is necessary. 
 

On homogenous configuration QuesCom 300, a duplication of configuration from one 

appliance to another is possible if both hardware configurations are the same. 

The  Qset  software  (QuesCom  property)  allows  to  open  a  .sfx  file  from  a  QuesCom 

300, to modify settings (IP addresses, network names and serial number) then save the 
new settings into a renamed .sfx file which can be used in another QuesCom 300. 

This feature is useful when spare appliances updating is necessary. 

Note that a brief service interruption is necessary. 

 

Firmware update file can be downloaded from the Support website by the QuesCom 

300 administrator. The upgrade process is very simple and automatic one you have 

launched the command name. 

Note that a brief service interruption is necessary.