Quescom L900-IVR-005 User Manual

QuesCom 300, version 4.20 

Product overview

 

6 

The GSM gateway strongly reduces enterprises’ telephone bill: 

ƒ  by converting fixed-line calls (originating in a PBX) to any mobile phone (F2M) 

in « mobile to mobile » (M2M) calls, up to 50 % cheaper, 

ƒ  By converting calls originating in an enterprise mobile phone to any fixed-line 

phone (M2F) in « fixed to fixed » (F2F) calls, up to 80% cheaper. 

 

The GSM gateway is provided with the following features: 

ƒ  Routing: enables incoming and outgoing calls routing, from/to any destination 

(ISDN, VoIP, CTI applications). 

ƒ  Incoming call number presentation: SIM card numbers related to calls placed 

to GSM phones through the gateway may be presented or not.  

ƒ  The GSM gateway can support as many simultaneous calls as the number of 

included GSM ports. 

 

The GSM gateway integrates the new unique QuesCom “Any  SIM to Any  Port” 

technology. 

This multiplexing technology enables the optimisation of SIM card price plans. 
The gateway automatically activates or deactivates SIM cards in order to avoid over 

consumption or to use the best tariff according to price plan rules (week, week end, day, 
night, etc) 

 

The Call-Through feature allows a correspondent to call back the user from the 

QuesCom 300. 

When a call from an internal phone is outgoing via a GSM Gateway module, a number 

is displayed on the recipient’s mobile phone (when number presentation is enabled). 

When the correspondent calls this number back, he is automatically routed to the last 

internal user who has called this number through the gateway. 

The call-through feature must be activated for each user’s profile. 
 

The call-back feature prevents the mobile phone user from being billed for the call. 
The user calls a correspondent inside the company. The QuesCom 300 gateway 

intercepts and immediately disconnects the call. The device then calls the user back. When 

the user picks up, the QuesCom 300 gateway calls the number previously called and puts 
both calls together. 

This feature may be coupled to an IVR.  The Call-back user can be connected to an 

IVR message prompting for dialling the number of the recipient.