BlackBerry Enterprise Server 4.1 for MDS Applications, 20u PRD-10459-034 User Manual

Product codes
PRD-10459-034
Page of 40
Upgrading the BlackBerry Device Software at a central
computer
9
If you want to upgrade the BlackBerry® Device Software for users, or if you want users to upgrade their BlackBerry devices at a
central computer, you can upgrade the BlackBerry Device Software at the central computer.
Advantages
Disadvantages
You can monitor the software upgrade process at the
central computer.
You can use software configurations to help control the
software upgrades.
You can upgrade multiple BlackBerry devices at the same
time.
You can upgrade BlackBerry devices for users who do not
have the BlackBerry® Desktop Manager installed on
their computers.
You can share a single software location among multiple
central computers.
You cannot make users upgrade the BlackBerry Device
Software.
Configure a network drive
1.
Share  <drive>:\Program Files\Common Files\Research In Motion with read-only permissions.
2.
Verify that the computers of BlackBerry® device users in your organization can access the network drive.
3.
To decrease bandwidth over your organization's LAN, verify that the network drive is in close proximity to users.
Save the BlackBerry Device Software installation files to the network drive
Before you begin: Your service provider can provide you with the BlackBerry® Device Software installation media.
1.
On the network drive, in the installation directory, create a folder that is named Device.
2.
Save the required BlackBerry Device Software files to the folder.
Upgrade Guide
Upgrading the BlackBerry Device Software at a central computer
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