BlackBerry Enterprise Server 4.1 for MDS Applications, 20u PRD-10459-034 User Manual

3.

On the Ports tab, click the BlackBerry device that you want to upgrade the BlackBerry® Device Software for.

4.

Perform one of the following actions:
• To upgrade the BlackBerry Device Software automatically, click Load Handheld.
• To upgrade the BlackBerry Device Software using the application loader tool, click Load Handheld (Interactive).

5.

Click a software configuration.

6.

Click OK.

7.

If you are using the application loader tool, complete the instructions on the screen.

Verify that the BlackBerry Device Software upgrade at a central computer
completed successfully

1.

In the BlackBerry® Manager, in the left pane, click a BlackBerry® Enterprise Server.

2.

In the Users list, click a user.

3.

In the lower pane, check for one of the following status messages:
• Upgrade Required: the BlackBerry device has not yet been upgraded to the BlackBerry® Device Software specified in

the assigned software configuration

• Up to date: the BlackBerry device has been upgraded to the BlackBerry Device Software specified in the software

configuration

When you upgrade the BlackBerry Device Software, the version of the BlackBerry Device Software on the BlackBerry device
does not update immediately in the BlackBerry Manager. You might have to wait for a short period of time while the
BlackBerry Configuration Database synchronizes the version of the BlackBerry Device Software that displays in the
BlackBerry Manager with the version of the BlackBerry Device Software that is installed on the BlackBerry device.

Upgrade Guide

Verify that the BlackBerry Device Software upgrade at a central computer completed successfully

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