BlackBerry Enterprise Server 4.1 for MDS Applications, 20u PRD-10459-034 User Manual

Product codes
PRD-10459-034
Page of 40
Confirming that the BlackBerry Device Software upgrade process completed
successfully
Verify that the upgrade from BlackBerry Device Software Version 4.0 or later completed
successfully
1.
In the BlackBerry® Manager, in the left pane, click a BlackBerry® Enterprise Server.
2.
In the Users list, click a user.
3.
In the lower pane, verify the BlackBerry® Device Software version.
When you upgrade the BlackBerry Device Software, the version of the BlackBerry Device Software on the BlackBerry device
does not update immediately in the BlackBerry Manager. You might have to wait for a short period of time while the
BlackBerry Configuration Database synchronizes the version of the BlackBerry Device Software that displays in the
BlackBerry Manager with the version of the BlackBerry Device Software that is installed on the BlackBerry device.
Instruct users to perform the following actions:
• On the BlackBerry® device, in the device options, click About.
• Confirm the version.
Upgrade Guide
Confirming that the BlackBerry Device Software upgrade process completed successfully
32