Sony DPT-S1 Manual

79

 Public Wi-Fi networks may require a user ID and 

password. In this case, you must enter the correct 
user ID and password to establish a network 

connection.

 The access point has the MAC address filter 

enabled. To check the MAC address, press the 

 

(Home) button 

 tap [Settings]  [About]  [Device 

Information]. Make sure that this MAC address is 
accepted by the access point.

 The Wi-Fi network settings of the access point are 

not correct. Adjust the settings as described in the 

manuals that came with the access point and in any 
information provided by the network administrator.

 The device is too far from the access point. Move it 

closer to the access point.

 Obstacles such as walls, metal or concrete between 

the device and an access point may adversely affect 

the connection. Try moving the device to a different 

location.

 There is other equipment nearby using the 2.4 GHz 

frequency band (such as a cordless phone, a 

microwave oven, or Bluetooth computer 

equipment). Turn off the Wi-Fi function of other 
equipment, or move this device away.

 The Wi-Fi network service is temporarily not 

available or degraded. Check with the network 
administrator for the status.

Cannot find the access point in the Wi-Fi networks 
list.
 If the access point is set to not broadcast its SSID 

(Service Set Identifier) to users (stealth setting), the 

access point may not be shown on the Wi-Fi 
network list. Tap [Add Wi-Fi Network] and enter the 

SSID manually (page 62).

Cannot find the destination.
 Check the network connection (page 78).
 There is a problem with the Destination folder (path 

on the server) or network drive. Check with the 

network administrator.

 When selecting [Reply], the Digital Paper device 

identifies the sender by the file name automatically. 

Check that the destination name included in the file 

name is in the Destination folder list (page 26).

A Web page is not displayed properly.
 The Wi-Fi network connection may have been 

interrupted. Make sure that Wi-Fi is turned on and 
set up correctly, check the signal strength of the 

access point, then refresh the Web page.

 Due to the vast range of standards and 

technologies used to design Web pages, it is not 

possible to guarantee that all pages will be 

displayed correctly.

 When you zoom in/out a Web page, the screen may 

be too bright to read. This is not a malfunction.

Cannot open a document.
 The document may be an unsupported file type. For 

details on supported file types, see page 87.

[Return to Viewer] does not work, or the bookmark 
is missing.
 If the file status has changed (such as in the case 

below), data under [Return to Viewer] or notes may 

be deleted.
A PDF file is edited.

Cannot find content on the Digital Paper device.
 If you have formatted the device on your computer, 

the device may not be able to display transferred 

content. In this case, use the device’s [Format 

Memory] function to reformat the device (page 74).

 Do not delete the [database], [.dps_device_system], 

or [note_template] folder on the [DPT-S1] drive 

when the device is connected to the computer.

When using a microSD card, do not delete the 
[PRIVATE/SONY/Digital_Paper] folder on the 

microSD card.

If you edit the above folders, documents or notes 
may get deleted.

Cannot annotate documents
 When a document is protected (page 41) or opened 

as read-only, you cannot annotate, comment, edit, 

save, or delete the document.

 The document is opened as read-only in following 

cases.
The file is “read-only.”