Netgear AC815S – AT&T Unite Explore™ User Manual

Data transfer speed depends on signal strength and interfering radio sources like electrical 
generators or other mobile hotspot Wi-Fi devices. Review the following possibilities:

Check your signal strength and network type (for example, LTE 4G is generally faster 
than 3G).

Check Wi-Fi interference by powering the mobile hotspot off and on to find a better Wi-Fi 
channel.

Change the Wi-Fi band from 2.4 GHz to 5 GHz.

If the network signal is low, consider using external antennas or cradle the mobile hotspot 
with built-in high-gain antennas.

The LCD screen dims to save energy. The LED continues to blink slowly to indicate that the 
mobile hotspot is still powered on. To wake the mobile hotspot, press and quickly release the 
Power button.

The steps for finding your computer’s IP address depend on the operating system. If your 
device runs an operating system not listed here, see the appropriate operating system 
documentation.

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Open the command prompt window:

a. Select Start > Run.

b.  Enter cmd or command and click the OK button.

At the command prompt, enter ipconfig and press Enter.

Write down the IP address for the entry that relates to the Wi-Fi network connection. 

The IP address might be listed under IPv4 Address or something similar.



In the Charms bar, click the Search button.

Select Command Prompt.

At the command prompt, enter ipconfig and press Enter.

Write down the IP address for the entry that relates to the Wi-Fi network connection.

The IP address might be listed under IPv4 Address or something similar.