Xerox WorkCentre 5022/5024 User Guide
Problem Solving
Xerox
®
WorkCentre
®
5022/5024 Multifunction Printer
User Guide
13-36
024-912
The paper size set for Tray 3 and the paper size
specified for the job are not the same.
specified for the job are not the same.
Press the control panel's Stop button to
cancel the job or change the paper to the
specified paper size.
cancel the job or change the paper to the
specified paper size.
024-913
The paper size set for Tray 4 and the paper size
specified for the job are not the same.
specified for the job are not the same.
Press the control panel's Stop button to
cancel the job or change the paper to the
specified paper size.
cancel the job or change the paper to the
specified paper size.
024-915
The paper size set for Tray 5 (bypass) and the
paper size specified for the job are not the
same.
paper size specified for the job are not the
same.
Reload paper to match the paper setting or
press the control panel's Stop button.
press the control panel's Stop button.
024-950
There is no paper in Tray 1 and another tray
cannot be selected.
cannot be selected.
Load more paper, or press the control
panel's Stop button to cancel the job.
panel's Stop button to cancel the job.
024-951
There is no paper in Tray 2 and another tray
cannot be selected.
cannot be selected.
Load more paper, or press the control
panel's Stop button to cancel the job.
panel's Stop button to cancel the job.
024-952
There is no paper in Tray 3 and another tray
cannot be selected.
cannot be selected.
Load more paper, or press the control
panel's Stop button to cancel the job.
panel's Stop button to cancel the job.
024-953
There is no paper in Tray 4 and another tray
cannot be selected.
cannot be selected.
Load more paper, or press the control
panel's Stop button to cancel the job.
panel's Stop button to cancel the job.
024-954
There is no paper in Tray 5 and another tray
cannot be selected.
cannot be selected.
Load more paper, or press the control
panel's Stop button to cancel the job.
panel's Stop button to cancel the job.
024-958
The paper setting specified in the control panel
does not match the size or type of paper loaded
in the Tray 5 (bypass).
does not match the size or type of paper loaded
in the Tray 5 (bypass).
Reload paper to match the paper setting or
press the control panel's Stop button.
press the control panel's Stop button.
024-959
Tray 1 has not been inserted or the paper
guides are in an unsupported position.
guides are in an unsupported position.
Press the control panel's Stop button and
insert Tray 1, or check the position of the
paper guides.
insert Tray 1, or check the position of the
paper guides.
024-960
Tray 2 has not been inserted or the paper
guides are in an unsupported position.
guides are in an unsupported position.
Press the control panel's Stop button and
insert Tray 2, or check the position of the
paper guides.
insert Tray 2, or check the position of the
paper guides.
024-961
Tray 3 has not been inserted or the paper
guides are in an unsupported position.
guides are in an unsupported position.
Press the control panel's Stop button and
insert Tray 3, or check the position of the
paper guides.
insert Tray 3, or check the position of the
paper guides.
024-962
Tray 4 has not been inserted or the paper
guides are in an unsupported position.
guides are in an unsupported position.
Press the control panel's Stop button and
insert Tray 4, or check the position of the
paper guides.
insert Tray 4, or check the position of the
paper guides.
024-965
The paper specified for the job is not loaded
into any of the trays.
into any of the trays.
Load the specified paper, or press the
control panel's Stop button to cancel the
job.
control panel's Stop button to cancel the
job.
024-966
Attempted to select a tray automatically
although all trays except the Tray 5 (bypass) are
not selectable for auto selection.
although all trays except the Tray 5 (bypass) are
not selectable for auto selection.
Press the control panel's Stop button, and
try again.
try again.
Error Code
Cause
Remedy