Xerox WorkCentre 5022/5024 User Guide
Problem Solving
Xerox
®
WorkCentre
®
5022/5024 Multifunction Printer
User Guide
13-34
007-272
Tray 3 malfunction.
Switch off the machine power, make sure
that the display is blank, and then switch on
the machine power. If the same message is
displayed again, contact our Customer
Support Center. You can use a tray other
than Tray 3.
that the display is blank, and then switch on
the machine power. If the same message is
displayed again, contact our Customer
Support Center. You can use a tray other
than Tray 3.
007-273
Tray 4 malfunction.
Switch off the machine power, make sure
that the display is blank, and then switch on
the machine power. If the same message is
displayed again, contact our Customer
Support Center. You can use a tray other
than Tray 4.
that the display is blank, and then switch on
the machine power. If the same message is
displayed again, contact our Customer
Support Center. You can use a tray other
than Tray 4.
010-311
010-312
010-320
010-327
010-379
010-392
010-312
010-320
010-327
010-379
010-392
An error occurred.
Switch off the machine power, make sure
that the display is blank, and then switch on
the machine power. If the same message is
displayed again, contact our Customer
Support Center.
that the display is blank, and then switch on
the machine power. If the same message is
displayed again, contact our Customer
Support Center.
010-602
Temperature sensor of the machine detected
abnormality.
abnormality.
The machine will automatically recover
when the machine cools down. Wait for a
while, and try again.
when the machine cools down. Wait for a
while, and try again.
016-346
016-372
016-372
An error occurred.
Switch off the machine power, make sure
that the display is blank, and then switch on
the machine power. If the same message is
displayed again, contact our Customer
Support Center.
that the display is blank, and then switch on
the machine power. If the same message is
displayed again, contact our Customer
Support Center.
016-500
016-501
016-502
016-504
016-501
016-502
016-504
An error occurred.
Switch off the machine power, make sure
that the display is blank, and then switch on
the machine power.
that the display is blank, and then switch on
the machine power.
016-570
A communication error occurred while printing.
Press the control panel's Stop button, and
cancel the job.
cancel the job.
016-571
A communication error occurred during print
processing.
processing.
The machine will automatically recover.
Wait a moment, and try again.
Wait a moment, and try again.
016-598
The size of an e-mail page exceeds the
maximum message size because of page
splitting.
maximum message size because of page
splitting.
Press the control panel's Start button to
redo the operation, or press the Stop button
to cancel the operation.
redo the operation, or press the Stop button
to cancel the operation.
016-742
016-744
016-744
An error occurred.
Switch off the machine power, make sure
that the display is blank, and then switch on
the machine power.
that the display is blank, and then switch on
the machine power.
016-749
An error occurred.
Press the control panel's Stop button, and
cancel the job.
cancel the job.
Error Code
Cause
Remedy