Xerox Xerox Web Document Submission Software (WDSS) Support & Software Administrator's Guide

Page of 188
 
M
ANAGING 
U
SERS
D
OCUMENTS 
X
PRESS 
— X
EROX 
W
EB 
D
OCUMENT 
S
UBMISSION 
S
OFTWARE 
V
ERSION 
2.0
6-18
S
YSTEM 
A
DMINISTRATION 
G
UIDE
Troubleshooting a Faulty Import
If the user file did not import properly, there may be a database of users
with incorrect or incomplete information. Documents Xpress does not
allow these users to be deleted. They can only be inactivated.
If the system has not been put into production, all the Documents Xpress
databases, including users and jobs, can be re-initialized. Read, and use
with caution, the Re-initializing the User Database section in
Chapter 14 – Troubleshooting  on page 14-2 of this guide.
Adding Users One at a Time
The UGD tool can also add users one at a time. This procedure assumes
that the user database has already been configured. If it has not been
configured, use Step 2 Modifying the User Field Configuration on page
6-5 in this chapter.
Adding a User to Documents Xpress
Perform the following to add a user to Documents Xpress:
1.  From the XDX Control Center click Tools > UDG Admin.
2. The User Group Directory Admin window opens.
3. Click Add User.
4. Select Active in the top left corner of the New User window.