Xerox Phaser 840 Document
58
Phaser 840 Color Printer
4
Troubleshooting
Light stripes on prints
If prints have narrow, lengthwise stripes that are faded or the wrong color, or prints
have missing colors, run the automatic printhead-cleaning sequence from the
printer’s front panel.
have missing colors, run the automatic printhead-cleaning sequence from the
printer’s front panel.
1.
When the
Ready to Print
message appears, scroll to
Menu
; press
Select
.
2.
Scroll to
Troubleshooting
; press
Select
.
3.
Scroll to
Eliminate Light Stripes
; press
Select
.
4.
A series of front panel messages indicate the condition of the printer as it
progresses through a sequence of automatic cleaning routines. The printer
outputs a Cleaning Page (see page 60) at the end of the cleaning sequence
that you may discard as normal office waste.
progresses through a sequence of automatic cleaning routines. The printer
outputs a Cleaning Page (see page 60) at the end of the cleaning sequence
that you may discard as normal office waste.
5.
To confirm that the problem has been corrected, print a Test Page from the
Troubleshooting
menu. Check for any missing color bars on the Test
Page. The following illustration shows a correct Test Page with black (
1
),
cyan (
2
), magenta (
3
), and yellow (
4
). Also shown is an example of a Test
Page with a missing color bar in the magenta.
9103-01