Xerox Phaser 840 Document

Page of 152
Advanced Features and Troubleshooting Manual
67
Troubleshooting
4
Cleaning for ink smears: paper-exit path
If you have already performed the other “Cleaning for ink smears” procedures 
described earlier in this chapter but problems persist, you should manually clean the 
paper-exit path.  Refer also to “Cleaning for ink smears and jams: paper-feed rollers” 
on page 64.
Occasionally, stray ink particles and oil become attached to the exit fingers, rollers, 
and guides under the exit cover causing ink streaks or marks on the top edge, front, 
or back of prints.  When this occurs, you must clean these parts using both dry swabs 
and alcohol-soaked wipes.   
Sample ink smear: paper-exit path
  
1.
Open the exit cover.
2.
Clean excess ink particles and oil from the blue exit fingers by gently 
wiping the top surface of each finger using a dry swab.      
A
 
U
 
T
 
I
 
O
 
N
 
To avoid damaging the print drum and exit fingers, never scrape excess ink with a 
tool or fingernail; use a dry swab provided with the cleaning kit.
9103-13
9103-14
90%
Isopropyl
alcohol