Xerox Phaser 840 Document

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Phaser 840 Color Printer
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Troubleshooting 
Cleaning for lower tray jams: paper-feed rollers 
If the printer feeds paper incorrectly or feeds more than one sheet at a time from the 
High-Capacity Paper Tray Assembly, you can generally correct the problem by 
cleaning the paper-feed rollers.  
1.
Remove the paper tray from the High-Capacity Paper Tray Assembly.  If 
your printer has two assemblies, remove the tray from each one.  The two 
paper-feed rollers for each assembly are visible when each tray is removed.
2.
Using an alcohol-soaked cloth, scrub the rollers thoroughly.  Rotate the 
roller several times to ensure proper cleaning.   
3.
Replace the paper tray in the High-Capacity Paper Tray Assembly.
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