Xerox SmartSend Support & Software Installation Guide

Managing Xerox Devices

5-7

The Repair feature attempts to restore the SMARTsend device configuration settings without requiring you 
to re-enter the information that is needed when configuring a device. This feature is used when a configured 
Xerox Multifunction Device is not functioning with SMARTsend. For example, you can use this option if 
settings were inadvertently deleted or overwritten on the device by another tool. Try this option first before 
attempting to reinstall a device that has stopped working with SMARTsend.

Keep in mind that a repair could fail if a device is turned off or is in the process of rebooting. The repair will 
also fail if the SNMP settings on the device do not match the SMARTsend settings. If any of these factors 
were present during the repair, you should resolve the issues and run the repair again.

1

Click the View Xerox Devices... link on the Administration home page.

2

Select one or more devices from the Xerox Multifunction Devices list on the Manage Xerox Devices 
page. Click the check box to the left of the device name to make your selection(s).

3

Click the Repair button located beneath the list, or the Repair icon 

 in the column on the right side 

of the page. If the repair is successful, the status of the device will be updated accordingly. 

4

If the repair was unsuccessful, review the error message and problem solving information displayed in 
the list. See Device Communication and Configuration Issues on page 7-6 for additional information.