Xerox SmartSend Support & Software Installation Guide
Client and Browser Configuration
2-25
Client and Browser Configuration
Confirm and test the following client and browser requirements prior to installing and using SMARTsend:
Microsoft Internet Explorer version 5.5 or higher. (Internet Explorer is recommended for best
performance.)
performance.)
Netscape version 7.0 or higher.
Mozilla version 1.7 or higher.
Mozilla FireFox version 1.0.6 or higher.
If you are running SMARTsend on an intranet, the browser must be configured to include the
SMARTsend computer in the proxy server exceptions list. See Modifying Proxy Server Settings.
SMARTsend computer in the proxy server exceptions list. See Modifying Proxy Server Settings.
Popup blockers should be disabled or reconfigured to bypass or exclude SMARTsend. Popup blocking
software will prevent certain SMARTsend screens from displaying.
software will prevent certain SMARTsend screens from displaying.
If using a multinational version of SMARTsend, the browser language setting must be configured to
match the desired language. See Language Settings on page 2-27.
match the desired language. See Language Settings on page 2-27.
Adobe Acrobat Reader version 4.0 or higher is required for viewing and printing PaperWare cover
sheets (Professional Edition feature) and the SMARTsend documentation.
sheets (Professional Edition feature) and the SMARTsend documentation.
Additional information is provided in the following sections. The SMARTsend administrator should test and
confirm these settings before propagating any configuration changes to each client workstation.
confirm these settings before propagating any configuration changes to each client workstation.
Modifying Proxy Server Settings
When a proxy server is used to connect to the Internet, SMARTsend requires changing browser settings to
prevent the proxy server from interfering with SMARTsend authentication. In general, this is done by setting
the browser to bypass the proxy server when searching for any local IP address, by adding the SMARTsend
computer IP address and fully qualified Host Name to an exception list, or by a combination of the two.
prevent the proxy server from interfering with SMARTsend authentication. In general, this is done by setting
the browser to bypass the proxy server when searching for any local IP address, by adding the SMARTsend
computer IP address and fully qualified Host Name to an exception list, or by a combination of the two.
To modify proxy server settings in Internet Explorer:
1
Select Tools > Internet Options.
2
Select the Connections tab, then click LAN Settings.
3
If Use a proxy server is selected, select Bypass proxy server for local addresses. If a proxy server is
not being used, you do not need to continue with this procedure.
not being used, you do not need to continue with this procedure.
4
Click Advanced.
5
Enter the SMARTsend computer IP address and/or fully qualified Host Name in the Exceptions list.
6
When finished, click OK on all screens.
- OR -
1
Select Tools > Internet Options.
2
Select the Security tab, then click Local Intranet.
3
Click Sites.
N
OTE
:
Procedures and options vary with each browser type and version. For example, you may need to
enter the specific IP Address AND the fully qualified Host Name of the SMARTsend computer to the proxy
server exceptions list in some versions of Internet Explorer. Please consult the documentation provided
with your browser for specific requirements and procedures.
server exceptions list in some versions of Internet Explorer. Please consult the documentation provided
with your browser for specific requirements and procedures.