Xerox SmartSend Support & Software User Guide

Page of 207
Site Configuration
SMARTsend
Installation and Administration Guide
105
Enabling PaperWare Forms Forwarding and Receiving
To enable PaperWare forms forwarding and receiving:
1.
Open the SMARTsend Administration Home Page.
2.
Scroll down to the General Settings section, then select the link to Configure PaperWare Form 
Forwarding Settings
. The PaperWare Settings page appears.
3.
Select the option to Forward a PaperWare form to the computer on which it was published. If 
applicable, select the option to Process PaperWare forms forwarded from other computers.
You will also need to select a Forwarding Protocol. See 
 (below) for more information. 
Forwarding Protocol Used for Forms Published at this Computer
SMARTsend can use the HTTP or HTTPS protocols to forward PaperWare forms to other computers. 
HTTP is the default setting and provides faster job processing. HTTPS provides more security than 
HTTP, but it requires the installation of a security certificate on the SMARTsend computer. SMARTsend 
will not permit the HTTPS protocol to be selected unless a security certificate is properly configured on 
the SMARTsend computer. 
Consider the following when using the PaperWare form forwarding options:
DNS must be properly configured on the sending and receiving computers. Forwarded jobs will fail 
and an error message will be displayed if the receiving computer is not addressable through DNS. 
See 
 on page 24 for additional 
information.
HTTP forwarding will not work if the receiving computer is configured only for HTTPS. See 
 on page 191 for additional information.
FlowPort forms created with version 2.2.1.88 or later are supported.
Job logs and device information are not supported with FlowPort servers, so this information is 
only forwarded to SMARTsend computers. As a result, confirmation sheets cannot be printed at 
scan devices managed by a FlowPort servers.
When a SMARTsend computer is used to forward a job to a FlowPort server, any image settings will 
be converted to binary TIFF color/grayscale settings. FlowPort does not support the PDF settings.
If a SMARTsend computer is restored from a backup that was created from an earlier version of 
SMARTsend (before release 2.0), the PaperWare form forwarding settings will revert to the default 
settings. 
Note: 
If the protocol is changed after PaperWare forms have been published, existing 
PaperWare cover sheets will not be updated to use the new protocol. If this condition occurs, 
any outdated publications should be deleted and republished with the new settings. In 
addition, if the HTTPS protocol is being used and the security certificate is later deleted from 
the SMARTsend computer, the computer will not be able to forward the forms and the user 
will receive an error notification. A new security certificate will need to be installed in order 
to receive forwarded forms using HTTPS.