Xerox FlowPort Support & Software Installation Guide

Page of 62
Configuring FlowPort
A–6
 Xerox FlowPort Installation and Setup Guide
 
Configuring FlowPort
The following section describes solutions to some common 
problems you may encounter when configuring FlowPort. 
FlowPort Configuration
Resolution
Mail Host Errors
If you receive an error when specifying the name of your mail server, then 
you need to use the fully qualified hostname of the server. The fully qualified 
hostname includes the main server name, as well as the hostname. For 
example:
mailserver-1.goodcompany.com
See your system administrator if you do not know the fully qualified 
hostname of your mail server.
LPR-enabled Document Centre
You need to enable LPR on the Document Centre. An IP address or 
preferably, a DNS address is necessary to enable LPR printing. 
To check if LPR is enabled, perform the following steps:
1. On the Document Centre, press the Machine Status button.
2. On the LCD Touch Screen, press the Reports and Counters tab.
3. Press Reports, then press Printer Configuration.
4. Press Start.
A configuration report is printed. Look under “Line Printer Daemon” to see if 
the status is “Enabled”.
To enable LPR, see the Reference Guide, Setup Guide, or online System 
Administration Manual for your specific Document Centre model.
01isgtit.book  Page 6  Saturday, March 2, 2002  5:28 PM