Xerox DigiPath Professional Production Software Support & Software Leaflet

 

THE DOCUMENT COMPANY

 

XEROX 

 
 
 

a.   Open the TapeWare application. 
b.  Go to the Device Tab 
c.  Select Network 
d.  Select the machine you are restoring.  The tape devices should be listed. 
e.  Right click on the tape device, and select “Restore Database”. 
f. 

Select “Restore” to restore the tape index file.  This should only take a few minutes to rewind to the end of 
the tape and retrieve the tape index file.  

 

Note: if you encounter error 333 - Unexpected Bus Free or if the Restore Database appears to be taking 
longer than it should, then you will need to select “Import Media” instead.  Import Media will recreate the 
index file by reading everything on the tape, which can take many hours. 

 

g.  In order to access the newly created database, you must restart TapeWare.  If TapeWare is running as a 

service, you must stop and restart it.  

        9. In TapeWare, restore the specific files from your backup tapes:  

a.  All XDLCabinets directories onto C:, D:, E, and RAID drives 
b.  The DigiPath Rescue cabinet “Attributes/Properties and configuration” backup folder. 
c.  Windows Registry (DP 3.0) / System State (DP 4.x) (checkbox in TapeWare) 
d.  C:\Program Files\Xerox\DigiPath log files. 
e.  Any non-Document Library data from the C:, D:, or E: drive. Specifically any important files in the 

E:\DigiPath folder from your full backup tape. (e.g., Scan Directory, Shared Files, and Converted Jobs sub 
directories, .set files, etc).  

      10.  Run DigiPath Rescue to restore the database “Attributes/Properties and configuration”   

11.  Mount MODs as appropriate to update the Document Library. 
12.  Check the Database integrity by opening Document Library and browsing each cabinet and randomly open 

files. 

 

Note:  If there are files to recover from the renamed XDLCabinets from step #3, contact the Xerox Customer 
Support Center for assistance.  Assistance will be provided on a best effort basis only. 
 

13.  Manually check that all users still exist and that the printer and network settings were recovered.  Some 

items may need to be manually restored. 

 

If Drive 1 fails:  
 
For non-Document Library Server configurations: 

 
The following steps are the responsibility of the Xerox CSE: 

1.  Replace drive 1. 
2.  Install DigiPath from the DigiPath Install CDs. You may be asked to uninstall DigiPath first.  

3.  Insert your latest TapeWare full backup tape.  (The TapeWare Storage Server Database, which contains the 

tape index, still exists on the C: drive.) 

4.  In TapeWare, select Restore Specific in the main Wizard screen and select only the E: drive to restore all 

data files back onto the E: drive (all files and registry settings on the C:/D: drive are still intact.)