Cisco Cisco Unified Communications Integration for Cisco WebEx Connect Data Sheet
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GPL Licensing Options for Cisco WebEx Messenger
Table 2 describes the licensing options available for Cisco WebEx Messenger.
Table 2.
Licensing Options
As Part of Enterprise Subscription
Access Offers
By Employee Count
Named User
Subscription Details
Every employee in an organization receives access to
WebEx Messenger with WebEx Enterprise Edition or
WebEx Meeting Center.
WebEx Messenger with WebEx Enterprise Edition or
WebEx Meeting Center.
The initial subscription is based on 15 percent of the
total employee count, but all employees receive access
to the WebEx Messenger. In year two, Cisco WebEx
will calculate the number of active users to determine
the new subscription count.
total employee count, but all employees receive access
to the WebEx Messenger. In year two, Cisco WebEx
will calculate the number of active users to determine
the new subscription count.
Minimum Purchase
In order to purchase an Employee Count subscription,
an organization must have a minimum of 100
employees.
an organization must have a minimum of 100
employees.
An organization must purchase a minimum of 25
named users in order to buy off of the GPL, and there
is no maximum order size.
named users in order to buy off of the GPL, and there
is no maximum order size.
Available Terms
1, 2, 3, and 5-year subscriptions
1, 2, and 3-year subscriptions; Monthly co-term SKUs
Optional IM Federation
Availability
Availability
Yes
No
Customer Support
● 24 hours a day, 7 days a week, 365 days a year technical support provided worldwide
● Primary support in English
● Technical support in Spanish, French, German, Japanese, Chinese, and Korean available during local
● Primary support in English
● Technical support in Spanish, French, German, Japanese, Chinese, and Korean available during local
regular business hours
Co-Term (Monthly) SKUs
Co-term SKUs are available for customers who wish to purchase additional hosts before the existing subscription
has expired. This option allows you to add capacity for more members of your organization as usage grows and to
help ensure that the new hosts co-terminate with (end at the same time as) the existing hosts.
Available GPL SKUs for Cisco WebEx Messenger
WebEx Messenger can be procured through the GPL using a number of flexible options that meet the business
needs of any size organization. Table 3 provides the list of WebEx Messenger GPL SKUs.
Table 3.
WebEx Messenger GPL SKUs
PID/SKU
Description
New Subscription - WebEx Messenger/IM Employee Count
L-WBX-IM-EC-NEW
WebEx IM Employee Count - New Service Term
L-WBX-IM-EC-S2-NY1
New - IM Emp Cnt - Tier 2 (100 - 999 Users) - 1 YR
L-WBX-IM-EC-S2-NY2
New - IM Emp Cnt - Tier 2 (100 - 999 Users) - 2 YR
L-WBX-IM-EC-S2-NY3
New - IM Emp Cnt - Tier 2 (100 - 999 Users) - 3 YR
L-WBX-IM-EC-S2-NY5
New - IM Emp Cnt - Tier 2 (100 - 999 Users) - 5 YR
L-WBX-IM-EC-S4-NY1
New - IM Emp Cnt - Tier 3 (1,000 - 9,999 Users) - 1 YR
L-WBX-IM-EC-S4-NY2
New - IM Emp Cnt - Tier 3 (1,000 - 9,999 Users) - 2 YR
L-WBX-IM-EC-S4-NY3
New - IM Emp Cnt - Tier 3 (1,000 - 9,999 Users) - 3 YR
L-WBX-IM-EC-S4-NY5
New - IM Emp Cnt - Tier 3 (1,000 - 9,999 Users) - 5 YR
L-WBX-IM-EC-S3-NY1
New - IM Emp Cnt - Tier 4 (10,000 - 24,999 Users) - 1 YR
L-WBX-IM-EC-S3-NY2
New - IM Emp Cnt - Tier 4 (10,000 - 24,999 Users) - 2 YR
L-WBX-IM-EC-S3-NY3
New - IM Emp Cnt - Tier 4 (10,000 - 24,999 Users) - 3 YR
L-WBX-IM-EC-S3-NY5
New - IM Emp Cnt - Tier 4 (10,000 - 24,999 Users) - 5 YR
L-WBX-IM-EC-S5-NY1
New - IM Emp Cnt - Tier 5 (25,000+ Users) - 1 YR