Cisco Cisco Unified MeetingPlace Express 2.0 Release Note

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Chapter 15      Troubleshooting and Getting Help
    Troubleshooting Problems During the Meeting
15-10
User Guide for Cisco Unified MeetingPlace Express Release 1.2
OL-11305-01
Troubleshooting Problems During the Meeting
This section includes the following topics:
Problems in the Web Meeting Room
This section includes the following topics:
General Problems
Note
The information in the following topic only applies to participants in the 
 or the 
.
Problem
My 
 is breaking up or redrawing very slowly, or does 
not stay connected.
Solution
Try the following:
Make sure that you are not using any other applications or processes that are 
network-intensive. For example, do not download video files from the 
internet while you are attending a meeting.
Choose Help > Connection Status to verify that your connection is adequate. 
If not, try choosing a lower bandwidth. See the 
If you are attending via modem, make sure that you are not doing any other 
activity that uses the available modem bandwidth.
If you continue to experience network connection problems, ask a meeting 
 to reduce the speed of the 
 connection using 
methods described in the 
.