Cisco Cisco Unified Customer Voice Portal 10.0(1)
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Cisco Internet Service Node (ISN) Configuration and Administration Guide
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Chapter 6 Node Manager and ICM Service Control
ICM Service Control
The ICM Service Control dialog box contains the following:
•
Computer Name. (Read-only.) Displays the name of the selected computer where Service Control
is viewing and controlling services.
is viewing and controlling services.
•
Select. (Button.) Accesses the Select Computer dialog box. This option allows you to select a
machine and remotely view and control the services on that machine. To select a remote computer,
enter the computer name in the text field of the Select Computer dialogue box (or choose it from the
list) and click OK.
machine and remotely view and control the services on that machine. To select a remote computer,
enter the computer name in the text field of the Select Computer dialogue box (or choose it from the
list) and click OK.
•
Close. (Button.) Click this button to exit and close the ICM Service Control tool.
Note
All services remain in their current state (running services continue to run) after you close the
Service Control tool.
Service Control tool.
•
Services. (Column.) Lists the name of the Windows 2000 service. This column also displays a traffic
light icon which indicates the state of the service.
light icon which indicates the state of the service.
•
State. (Column.) Describes the state of the service. Possible states include:
–
Stopped. The service is stopped.
–
Stop Pending. ICM Service Control is in the process of stopping the service.
–
Start Pending. ICM Service Control is in the process of starting the service.
–
Running. Service is running.
•
Startup. (Column.) Indicates whether the Windows 2000 service is automatic (service starts when
you turn on the computer) or manual (user must start the service).
you turn on the computer) or manual (user must start the service).
•
All. (Checkbox.) If checked, displays all Windows 2000 services on the machine specified in the
Computer Name. If not checked, displays only those Windows 2000 services related to ICM
software.
Computer Name. If not checked, displays only those Windows 2000 services related to ICM
software.
•
Start/Start All. (Button.) Use this button to start a service or services:
–
Start All. (The All checkbox is not checked and no services are selected.) Click the Start All
button to start all ICM services.
button to start all ICM services.