Cisco Cisco Unified Customer Voice Portal 10.0(1)
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Cisco Internet Service Node (ISN) Configuration and Administration Guide
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Chapter 6 Node Manager and ICM Service Control
ICM Service Control
–
Start. (The All checkbox is checked.) You can only control one service at a time. Highlight a
service and click Start.
service and click Start.
Note
Do not attempt to start multiple customer AW services or switch between customer AW services
using Service Control. To properly start and stop AW services, use the AW Select tool.
using Service Control. To properly start and stop AW services, use the AW Select tool.
•
Stop/Stop All. (Button.) Use this button to stop a selected service or services.
–
Stop All. (The All checkbox is not checked and no services are selected.) Click the Stop All
button to stop all ICM services.
button to stop all ICM services.
–
Stop. (The All checkbox is checked.) You can only control one service at a time. Highlight a
service and click Stop.
service and click Stop.
Note
The Application Administrator tool runs as a web application under IIS (Internet Information
Server). It doesn’t get shut down when you stop the Application Server. (For more information
about this tool, see
Server). It doesn’t get shut down when you stop the Application Server. (For more information
about this tool, see
•
Cycle. (Button.) Click this button to stop and restart an active service in a single action.
•
Manual/Automatic. (Buttons.) These buttons allow you to switch the startup mode of a selected
service between manual (user-initiated) and automatic (starts when the computer is turned on).
service between manual (user-initiated) and automatic (starts when the computer is turned on).
Step 2
To remotely view and control services on another machine, click Select. The Select Computer dialog box
appears.
appears.
Step 3
Type a computer name or select a name from the list and click OK. The ICM Service Control window
reappears, displaying the computer you specified.
reappears, displaying the computer you specified.