Cisco Cisco WebEx Training Center WBS30 White Paper
BERSIN & ASSOCIATES © 2011
BERSIN & ASSOCIATES
Research Bulletin | 2011
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BERSIN & ASSOCIATES
Research Bulletin | 2011
BERSIN & ASSOCIATES © 2011
A Review of WebEx Training Center
Janet Clarey | Page 12
Janet Clarey | Page 12
THIS MATERIAL IS LICENSED BY CISCO SYSTEMS FOR DISTRIBUTION ONLY.
Appendix I: WebEx Training Center Features and Functionality (cont’d)
User Features
User Control
Quick response icons include hand-raising, yes / no, go faster / slower, agree / disagree
and emoticons (such as laughter, applause, thumbs up / down, et al).
and emoticons (such as laughter, applause, thumbs up / down, et al).
Full-Screen View
Learners have the option to see the classroom content in full-screen view, hiding
elements that may distract or limit the view (such as participant and chat windows).
Floating panels are available for instructors to more easily manage their views.
elements that may distract or limit the view (such as participant and chat windows).
Floating panels are available for instructors to more easily manage their views.
Customization
Custom Interface /
Branding
Branding
Yes.
Custom URLs
Yes.
Productivity
Persistent
Classroom
Classroom
No.
Instant
Conferencing
Conferencing
You can join using one click meeting from Microsoft Outlook to set up an impromptu,
instant session.
instant session.
Integration with
Scheduling and
Calendar Tools
Scheduling and
Calendar Tools
Training sessions can include a link that supports the iCalendar format, such as Microsoft
Outlook or Lotus Notes.
Outlook or Lotus Notes.
Starting Sessions
Classes can be set up instantly or scheduled.
Instruction-Specific
Breakout Sessions
Breakout rooms allow trainers to conduct multiple, simultaneous activities in small
groups. Trainers can wander in and out of rooms to facilitate and check-in. This is
a differentiating feature of WebEx Training Center in that it supports the type of
separation (small group breakouts within a larger group) which traditionally has only
occurred in face-to-face classrooms. Learners can share documents, presentations,
whiteboards, videos and applications. If using integrated audio, audio subconference
can be used to go along with each breakout room. Learners can be preassigned to a
room or the systems can randomly assign learners to sessions. Instructors can broadcast
messages to all breakout sessions. Content from breakout sessions can be shared in the
main session room.
groups. Trainers can wander in and out of rooms to facilitate and check-in. This is
a differentiating feature of WebEx Training Center in that it supports the type of
separation (small group breakouts within a larger group) which traditionally has only
occurred in face-to-face classrooms. Learners can share documents, presentations,
whiteboards, videos and applications. If using integrated audio, audio subconference
can be used to go along with each breakout room. Learners can be preassigned to a
room or the systems can randomly assign learners to sessions. Instructors can broadcast
messages to all breakout sessions. Content from breakout sessions can be shared in the
main session room.
Hands-on Lab
Secure access to remote PCS for hands-on learning / practice; access can be restricted
to one or more applications, or to an entire suite; support for VMWare 6.0 and MS
Virtual PC 2007. If using integrated audio, audio subconference can be used to go
along with each hands-on lab session. This is a key differentiator of WebEx Training
Center. Instructors can prepare exercises for learners to complete during a session and
can control the session for a true lab environment. Labs are also available for practice
outside a live session after the class is finished.
to one or more applications, or to an entire suite; support for VMWare 6.0 and MS
Virtual PC 2007. If using integrated audio, audio subconference can be used to go
along with each hands-on lab session. This is a key differentiator of WebEx Training
Center. Instructors can prepare exercises for learners to complete during a session and
can control the session for a true lab environment. Labs are also available for practice
outside a live session after the class is finished.
Source: Bersin & Associates, 2011.