Cisco Cisco WebEx Training Center WBS30 White Paper
BERSIN & ASSOCIATES © 2011
BERSIN & ASSOCIATES
Research Bulletin | 2011
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BERSIN & ASSOCIATES
Research Bulletin | 2011
BERSIN & ASSOCIATES © 2011
A Review of WebEx Training Center
Janet Clarey | Page 13
Janet Clarey | Page 13
THIS MATERIAL IS LICENSED BY CISCO SYSTEMS FOR DISTRIBUTION ONLY.
Appendix I: WebEx Training Center Features and Functionality (cont’d)
Remote Control
One user is able to take control of another user’s system. This is frequently used in
helpdesk applications.
helpdesk applications.
Presentation
Delivery
Delivery
Learners can view an online presentation (usually created with MS PowerPoint) which
is under the control of a host or presenter. This presentation can be annotated and
tools are available to call attention to particular content (i.e., pointer, star, et al).
The presentation can be shared through application-sharing, desktop-sharing or
embedded (uploaded).
is under the control of a host or presenter. This presentation can be annotated and
tools are available to call attention to particular content (i.e., pointer, star, et al).
The presentation can be shared through application-sharing, desktop-sharing or
embedded (uploaded).
Attention
Indicator
Indicator
Optional visual attention indicator feature gauges student engagement. An attention
indicator next to the learners name lets the instructor know if the attendee minimizes a
window or brings up another active window. Attention data is available in reporting.
indicator next to the learners name lets the instructor know if the attendee minimizes a
window or brings up another active window. Attention data is available in reporting.
Maximum
Learners
Learners
Up to 1,000 people - while some webcasting tools can host a few hundred thousand
people, Training Center has a specific use (classroom training) which normally involves
smaller groups.
people, Training Center has a specific use (classroom training) which normally involves
smaller groups.
Extended Enterprise
eCommerce
Sell live or recorded sessions; configure credit cards and currency, use coupons, PayPal
PayFlow Pro and website PaymentsPro supported standards. eCommerce is available for
U.S., U.K. and Canada payments.
PayFlow Pro and website PaymentsPro supported standards. eCommerce is available for
U.S., U.K. and Canada payments.
Multimedia
Use of Rich Media
PowerPoint presentations can include animations, transitions, Adobe Flash objects
and streaming video integration (using web or video camera). Video-sharing can be
accomplished without installing media players by using the embedded media player. (The
following media file format are currently supported – WMV, WMA, WAV, MP3, ASF, AVI,
MPG, MPEG, MOV, FLV, F4V, QT, MP4 – for Windows and Mac.)
and streaming video integration (using web or video camera). Video-sharing can be
accomplished without installing media players by using the embedded media player. (The
following media file format are currently supported – WMV, WMA, WAV, MP3, ASF, AVI,
MPG, MPEG, MOV, FLV, F4V, QT, MP4 – for Windows and Mac.)
Enhanced Video-
Conferencing
Conferencing
Higher resolution (up to 360 pixel resolution and up to 30 frames per second), shows up
to six thumbnail videos, full-screen video, speakers easily switched (uses active speaker
switching, which is similar to telepresence; video switches automatically to speaker) and / or
lock in one trainer / participant. Webcam or digital video camera can be used.
to six thumbnail videos, full-screen video, speakers easily switched (uses active speaker
switching, which is similar to telepresence; video switches automatically to speaker) and / or
lock in one trainer / participant. Webcam or digital video camera can be used.
Enterprise Security
Enterprise
Security /
Configurable
Permissions
Security /
Configurable
Permissions
Set security policies at the company, group and individual / session levels. Administrators
can unlist meetings, configure password strength criteria, disable desktop-sharing
and lock out accounts after a certain number of failed attempts. Ejecting attendees is
an option.
can unlist meetings, configure password strength criteria, disable desktop-sharing
and lock out accounts after a certain number of failed attempts. Ejecting attendees is
an option.
Single Sign-on
(SSO)
(SSO)
Cloud single sign-on (standards-based SSO provided).
Source: Bersin & Associates, 2011.