Cisco Cisco WebEx Training Center WBS30 White Paper
BERSIN & ASSOCIATES © 2011
BERSIN & ASSOCIATES
Research Bulletin | 2011
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BERSIN & ASSOCIATES
Research Bulletin | 2011
BERSIN & ASSOCIATES © 2011
A Review of WebEx Training Center
Janet Clarey | Page 15
Janet Clarey | Page 15
THIS MATERIAL IS LICENSED BY CISCO SYSTEMS FOR DISTRIBUTION ONLY.
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“ASP” stands for application service provider.
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“Simple object access protocol” (or SOAP) is a protocol for exchanging XML-based messages over computer networks, normally
using HTTP / HTTPS. SOAP forms the foundation layer of the web services stack, providing a basic messaging framework upon which
abstract layers can be built. Source: http://en.wikipedia.org/wiki/SOAP.
abstract layers can be built. Source: http://en.wikipedia.org/wiki/SOAP.
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REST or “representational state transfer” is a style of software architecture for distributed systems, such as an LMS and other client
systems. REST includes a set of guiding principles for how these systems should talk to each other. The goals of REST are to simplify
communication between systems, improve scalability of connections and standardize the interface between systems. An API that
adheres to REST is said to be RESTful.
communication between systems, improve scalability of connections and standardize the interface between systems. An API that
adheres to REST is said to be RESTful.
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The “Aviation Industry CBT Committee” (AICC) is an international association of technology-based training professionals that
develops guidelines for the aviation industry in the development, delivery and evaluation of computer-based training (CBT) and related
training technologies.
training technologies.
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“Sharable Content Object Reference Model” (SCORM) is a set of specifications for course content that produces reusable
learning objects.
Delivery Model
SasS or on-premise-based; hosted / ASP
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; standalone or integrated with other systems
(such as an LMS). Training Center is delivered through the Cisco Collaboration Cloud,
a client-server environment for integrating services using an extensible object model
and flexible access control mechanisms. Provides an API exposed via web service (either
SOAP
a client-server environment for integrating services using an extensible object model
and flexible access control mechanisms. Provides an API exposed via web service (either
SOAP
10
or REST
11
).
Cross-Platform
Support
Support
Microsoft Windows, Apple Mac, Linux, Sun Solaris.
Auto Adjust / Low
Bandwidth
Bandwidth
Automatic adjustment for each participant according to the participant’s network
bandwidth.
bandwidth.
e-Learning
Standards
Support (AICC
Standards
Support (AICC
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or
SCORM)
Supports SCORM 1.2
13
.
Language
Support
Support
English, Chinese (Simple and Traditional), Dutch, French, German, Italian, Japanese,
Korean, Portuguese (Brazilian), Russian, Spanish (Latin American and European Spanish).
Korean, Portuguese (Brazilian), Russian, Spanish (Latin American and European Spanish).
Financial Viability
Cisco’s (NASDAQ:CSCO) annual revenue of $43.2 billion as of FY’2011.
Appendix I: WebEx Training Center Features and Functionality (cont’d)
Source: Bersin & Associates, 2011.