Cisco Cisco Unified MeetingPlace Web Conferencing Maintenance Manual
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Chapter 11 Troubleshooting
and has memory leak, which would contribute to the instability of
Replication Service.
Replication Service.
Q: I am in the Meeting Room and click a link in Microsoft Word
or Outlook. I no longer see the Meeting Room. Why is this?
or Outlook. I no longer see the Meeting Room. Why is this?
A: It is likely that this link replaced the Meeting Room in your
Web browser. Do not click on links in other applications while
you are in a web conference.
Web browser. Do not click on links in other applications while
you are in a web conference.
Q: Why am I having problems getting into the Meeting Room
from my AOL Web browser?
from my AOL Web browser?
A: The AOL Web browser is not supported for MeetingPlace
Web. To access the Meeting Room, minimize your AOL browser
window and rejoin the web conference using a supported version
of Internet Explorer or Netscape Navigator.
Web. To access the Meeting Room, minimize your AOL browser
window and rejoin the web conference using a supported version
of Internet Explorer or Netscape Navigator.
End User MIME Types
Q: What if I click on an icon and the browser responds with “this
MIME type is unknown?”
MIME type is unknown?”
A: Check that the MIME (Multipurpose Internet Mail
Extensions) type associations are properly defined on both your
Web server and Web browser.
Extensions) type associations are properly defined on both your
Web server and Web browser.
Determine the MIME types based on the types of documents
commonly used in your organization, such as Microsoft Word
(.doc extension), Excel (.xls extensions), Power Point (.ppt
extensions), etc.
commonly used in your organization, such as Microsoft Word
(.doc extension), Excel (.xls extensions), Power Point (.ppt
extensions), etc.
SSL Security Warning Dialog Box, “Name does not match the
certificate”
certificate”
After a SSL certificate has been applied to the MeetingPlace Web
web site, a user enters the following URL in his Web browser:
web site, a user enters the following URL in his Web browser:
Https://Computername.latitude.com
. When the user attends a
meeting and clicks the “Join Web Conference” button from the
Current Meeting page, the user receives a Security Warning that
“Name does not match the certificate”, even though a SSL
Current Meeting page, the user receives a Security Warning that
“Name does not match the certificate”, even though a SSL
Cisco MeetingPlace Web 3.0 System Manager's Guide OL-6033-01