Cisco Cisco Customer Voice Portal 8.0(1)
3-3
Cisco Customer Voice Portal (CVP) Release 3.1(0) Configuration and Administration Guide
Chapter 3 Prompt Recording and Distribution
Media File Overview
Figure 3-1
Location of Media File When Using File://../MediaFiles
displays the location of the media files when using HTTP protocol. Windows Internet
Information server (IIS) is used as an example of the Web server.
Figure 3-2
Location of Media File When Using HTTP Protocol
Media File Address
The address for media files that reside on the Media Server(s) is generated by the Customer Voice Portal.
The ICM provides information about the file location or base URL address in the ICM/IVR messages it
passes when the Run VRU Script node is executed. The ICM/IVR messages include ECC variables for:
locale, media server set address, as well as optional system and application library name overrides. (For
details about the ICM/IVR messages passed to the Customer Voice Portal, see
The ICM provides information about the file location or base URL address in the ICM/IVR messages it
passes when the Run VRU Script node is executed. The ICM/IVR messages include ECC variables for:
locale, media server set address, as well as optional system and application library name overrides. (For
details about the ICM/IVR messages passed to the Customer Voice Portal, see
The