Cisco Cisco Unified MeetingPlace Audio Server Maintenance Manual
Cisco MeetingServer 5.1 System Manager’s Guide
21
Cisco Systems
March 2003
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Helps audit potential abuse
To help track resource usage, MeetingPlace offers a series of standard
reports and capacity management tools. The system also enables you to
export database tables in a raw format for analysis or reporting in other
applications.
reports and capacity management tools. The system also enables you to
export database tables in a raw format for analysis or reporting in other
applications.
For more information on reporting, see Chapter 5. For more information on
capacity management, see Chapter 4.
capacity management, see Chapter 4.
Maintaining the System
MeetingPlace requires very little system maintenance. See Chapter 6 for more
information. However, like any other system, you need to perform backups on
a regular basis. You may also need to shut down and restart the system on
occasion, such as when moving your offices to another location.
information. However, like any other system, you need to perform backups on
a regular basis. You may also need to shut down and restart the system on
occasion, such as when moving your offices to another location.
The System Manager’s Schedule
Some of your tasks should be performed routinely on a weekly or monthly
basis. Others will require your response on an as-needed basis. Table 2-1
summarizes typical system manager tasks.
basis. Others will require your response on an as-needed basis. Table 2-1
summarizes typical system manager tasks.
Table 2-1 Typical System Manager Tasks
When
Task
Weekly
;
Add profiles and teams to the MeetingPlace system, distribute
documentation, and provide MeetingTime access to support staff
;
Review alarm table activity for the past week
;
Print or save the list of next week’s meetings
;
Rotate the tape inside MeetingPlace and run a system backup
Monthly
;
Run and review a system usage report
;
Run the monthly trending capacity management tools to review
system usage, conferencing growth, and service levels
;
Update and save the historical data file for the monthly trending
tools
;
Perform internal bill backs
Planning/Strategy
;
Coordinate profile import strategy
;
Train other employees who have user support responsibilities
;
Define processes for handling MeetingPlace alarms
;
Review system usage and capacity requirements
As Needed
;
Respond to alarm conditions
;
Coordinate planned outages (such as relocations and software
upgrades)
;
Act as contact to MeetingPlace Customer Support Center