Cisco Cisco Email Security Appliance C690 User Guide
C H A P T E R
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Cisco IronPort AsyncOS 7.5 for Email Daily Management Guide
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Tracking Email Messages
This chapter contains the following sections:
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Tracking Service Overview
The message tracking service makes it easy to find the status of messages
processed by AsyncOS, and you can quickly resolve help desk calls by
determining the exact location of a message. You can use message tracking to
determine if a particular message was delivered, found to contain a virus, or
placed in a spam quarantine — or if it is located somewhere else in the mail
stream.
processed by AsyncOS, and you can quickly resolve help desk calls by
determining the exact location of a message. You can use message tracking to
determine if a particular message was delivered, found to contain a virus, or
placed in a spam quarantine — or if it is located somewhere else in the mail
stream.
You can enable message tracking on your local Cisco IronPort Email Security
appliance, or you can enable centralized tracking on an M-Series appliance to
track messages for multiple email security appliances. For instructions on
enabling centralized tracking, see the Cisco IronPort AsyncOS for Security
Management User Guide . For instructions for enabling local tracking, see
appliance, or you can enable centralized tracking on an M-Series appliance to
track messages for multiple email security appliances. For instructions on
enabling centralized tracking, see the Cisco IronPort AsyncOS for Security
Management User Guide . For instructions for enabling local tracking, see
.