Cisco Cisco Computer Telephony Integration OS 8.5 Installation Guide

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Chapter 4      Installing Release 7.1(1) Specific Components
Recovering from a Failed Installation of CTI OS Release 7.1(1)
4-22
CTI OS System Manager’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)
  •
Server registry keys -- any Release 7.1(1) registry keys that are associated 
with Remote Agent agents and peripheral type are removed.
  •
Server setup -- reverts back to Release 7.0(0) server setup. Selections 
pertaining to Remote Agent or Silent Monitor Server are no longer present.
  •
Client setup -- removed altogether.
Recovering from a Failed Installation of CTI OS 
Release 7.1(1) 
If an attempted CTI OS Release 7.1(1) installation fails for reasons such as power 
failure, disk error, or other similar circumstances, perform the following 
procedures to recover from the failed installation.
Step 1
Uninstall Release 7.1(1), as documented in the 
.
Step 2
Reinstall Release 7.1(1) by performing the procedures documented in the 
following sections.
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.
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