Cisco Cisco Customer Voice Portal 8.0(1)

Optional. If you need to check the gateway software version, click Device Management >
Gateway > click the entry for the gateway > IOS Commands > Show Version. The version
information is displayed in the first line of the results.

Transfer Required Gateway Scripts and .wav Files to the Gateway

Use the following steps to transfer required files to the voice gateway.

Alternately, you can:

•

Transfer the files from the Unified CVP product CD directly to the gateway.

•

Place the files on your FTP server (from the CVP CD) and use TFTP to transfer the files
using the FTP command line interface.

If you are not logged into the Operations Console, refer to the steps in 

Click Bulk Administration > File Transfers > Scripts and Media.

In the Device Association panel, select Gateway from the Select Device Type drop-down
menu.

From theAvailable box, use the right arrow to move the gateway you identified to the Selected
box.

In the Script and Media Files panel, select the Default Gateway Filesradio button. Then select
the following files to tranfer:

Note: If you performed the standalone exercises, you have already transferred critical_error.wav,
cvperror.tcl, and ringtone.tcl.

•

bootstrap.tcl

•

bootstrap.vxml

•

critical_error.wav

•

cvperror.tcl

•

handoff.tcl

•

recovery.vxml

•

ringback.wav

•

ringtone.tcl

•

survivabilty.tcl

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(1)