Cisco Cisco Customer Voice Portal 8.0(1)

Click File Transfer Status to monitor the progress of the transfer. (Click Refresh as necessary
to refresh the status display.)

Leave the Operations Console open; you will use it in the next task.

Modify the Supplied Gateway "Comprehensive" Template Example to Use with the Getting Started Exercises

In the following tasks you will take you gateway basic working configuration and add the
configuration items needed to perform the comprehensive exercise. The gateway configuration
changes and additions you need for the comprehensive exercise are found in 8.0
GS_ComprehensiveExmpTemplate which is available at the following Cisco URL:

Select the HTML page for the 8.0 GS_ComprehensiveExmpTemplate exercise . This HTML
page provides a sample gateway template that you can modify and then copy to the Operations
Console, which can then push the template out to your gateway. Although there are other ways
to modify your gateway configuration, the point of the following tasks is to provide experience
using the Operations Console template features.

In the following steps you will update the placeholder comments in the template with the actual
IP addresses of your lab configuration.

Note: For an explanation of items in the gateway configuration file, refer to the examples in

 (http:/

/www.cisco.com/en/US/products/sw/custcosw/ps1006/
products_installation_and_configuration_guides_list.html).

If you have not already opened the HTML page described previously, please do so.

Copy the lines of the sample template from the HTML page and paste them into an editor that
preserves lines breaks (such as Notepad) and complete the remaining steps to modify the template.

Note: The HTML page has been formatted to preserve line breaks.

Informational Step. The following two lines, at the beginning of the template, identify the file
to the Operations Console and turn on the configuration editing mode in your gateway:

! Customer Voice Portal 8.0(1) IOS Template

conf t

These two lines are required for any Operations Console gateway configuration template.

TTS Server IP You have the choice of using a .wav file or a TTS server to provide the output
for the customhelloworld application. If you will use a TTS server, modify the following
configuration lines in the template to include the IP address(s) for your TTS/ASR server(s);
otherwise, skip to the next step and the lines will simply be rejected by the gateway when you
attempt to add them.

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(1)